Ā mātou mahi
What we do
We supply Auckland’s people with safe drinking water and reliable wastewater services while looking after waterways and the environment.
Safe and reliable water and wastewater services
We ensure a reliable water supply by operating an extensive network of treatment plants, reservoirs, pumps, and pipes. Our goal is to deliver clean and healthy water to you. We also collect and treat wastewater to prevent environmental pollution and protect public health.
To maintain and improve Auckland’s water infrastructure, we continuously plan and build new assets, considering challenges posed by climate change and population growth. Collaborating with you to use water efficiently is part of our long-term strategy to secure water supply for future generations.
Water supply and environmental stewardship
Water supply and environmental stewardship
Your water’s journey
Water travels through Auckland from sky to sea, weaving its way through our daily lives. As a precious resource, we all need to look after it. At home, that’s as easy as using it wisely and being conscious of what you pour down the sink and flush down the toilet. At Watercare, we make sure we treat it to a high standard, both before you drink it and before it returns to the environment.
We’re committed to great service
It’s our promise to deliver water and wastewater services you can trust, which means providing you with safe drinking water, treating your wastewater to protect the environment and quickly responding to issues and feedback you have.
We look after the water network until the point of supply to you. You can learn more about responsibilities at the links below.
Water in the future
As Auckland grows, so does its thirst for water. The increase in demand for our services, along with climate change, means we need to keep investing in our infrastructure. That’s why we always have dozens of projects underway across Auckland.