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Trade waste

Learn about your responsibilities to manage and monitor liquid waste from your business.

What is trade waste?

Trade waste is commercial and industrial liquid waste discharged into our wastewater network for treatment. Compared to residential wastewater, trade waste has more associated risks. That’s why it’s important we work together to manage it properly to prevent:

  • sewer blockages or overflows
  • damage to the wastewater system
  • health hazards for people
  • harm to the environment.

Trade waste is regulated by the Auckland Trade Waste Bylaw 2013 and the Trade Waste Control 2019.

If you are a commercial customer with increasing demand for our water and wastewater services, you may need to pay an infrastructure growth charge.

Frequently asked questions

Not sure if you’re producing trade waste?

To discuss your trade or business processes and risk level, contact us on (09) 539 7655 or email [email protected]

What if I have a dispute?

We aim to provide the highest standard of service at all times. However, if you are dissatisfied with a trade waste matter, you can contact us to make a complaint on phone (09) 442 2222.