All our forms in one handy place.

Understand responsibilities for payments, water meters, repairs and more.

How and when ownership of pipes passes from us to you.

Access our translated resources to help manage your account.

Answers to frequently asked questions.

Understand how our fees and charges work.

Troubleshoot the likely cause of a higher-than-usual bill.

Most homes have their own water meter. Here’s how to locate and read it.

Find out what your water footprint is and in which areas of your home you use the most water.

How to report a fault and keep up with current water outages.

How to detect a leak on your property and what to do.